All current participants have already received or will receive a message and other important details regarding their program via email.
Greenheart Travel’s #1 priority is our travelers’ safety, both before and during each traveler’s program. With the recent news surrounding the coronavirus outbreak, we wanted to take a moment to update you on our programming for 2020, including program cancellations and info on future programs. The current global outbreak situation is unprecedented and unpredictable. There are changes and new restrictions being announced around the world every day, and we anticipate additional border closings and mandatory quarantines in the coming days and weeks.
We are carefully monitoring the US Government advisements, the news, as well as information from our participants and partners. As of writing time of this post:
We have reason to believe that the situation will only get worse in the coming weeks, and we want to ensure that we are being proactive to ensure the safety and the safe return home of our participants abroad. We have, therefore, made the difficult decision to cancel all current programs and require all participants abroad to come home immediately. The US Department of State has also issued a Level 4 Do Not Travel Warning across the world that declares that ALL Americans are to return home immediately.
Please refer to the email sent to you for more guidance on returning home. We are here to support you as best we can, but many times the best and most up to date information comes directly from the US Department of State, so please refer to the resources at the bottom of this post for information about how to stay informed.
While we, our partners, and our host families hoped to do everything we could to avoid disruptions of programs abroad, we must respond to the reality of the situation at hand.
We have also suspended all programs with start dates from Monday, March 16th through Sunday, May 31st. Anyone signed up to start a Greenheart Travel program will need to be deferred to a start date of June 1, 2020, or later. Please refer to our website for current start dates open later this year on your program.
If you have questions or concerns regarding your program and these changes please respond to the email you received today from your program manager with this same information, or contact us at firstname.lastname@example.org.
We are tentatively still planning on offering programs after June 1, 2020. Of course, this all depends on the situation as it unfolds. We are learning information about this virus and the situation just as you are, and things are changing rapidly and daily.
If you have questions or concerns regarding your program after June 1, 2020, please email your program manager, or contact us at email@example.com. We ask for your patience if you are a future traveler, as our top priority will be getting our current travelers home and working with those meant to leave in the next few days and weeks.
We want to take a minute to express our solidarity with the world community and thank you for your understanding in this difficult time. We are learning details and attempting to get information to you as quickly as possible, which is very difficult in such a rapidly fluid situation. As a small non-profit business, we also appreciate your understanding as we navigate our situation as well. Our participants have always been, and will remain, our number 1 priority. If we can help support you please let us know.